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No Ranging Response received - T3 time-out
Good morning,recentrly I'm having problems with the internet connection. More and more often the connection just drop during the day.When I was able to open the router page in the event log I noticed multiple CRITICAL messages "No Ranging Response received - T3 time-out".Just googling it there are t
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Ma connexion Internet
Solution acceptée
Recherche d'une série Be tv sur box evasion - Big Little Lies
Bonjour, j'ai Be TV depuis hier et après plusieurs tentatives il est impossible de chercher/trouver une série qui est bien disponible sur BETV avec le décodeur. J'ai tapé toutes les possibilités afin de tomber sur celle-ci : http://www.betv.be/fiche/serie/37744766 et le moteur de recherche me sort
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Mes chaînes TV
Solution officielle
Two modem in one flat
Hello, I have one coax incoming cable in my flat. This is in the middle of the flat. There is a splitter to divide it into two connection, so the two coax calbes routed in the wall to two opposite corners of the flat. The VOO Modem/router installed one of this connection. See please at
Problème
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Mon installation Internet
Solution acceptée
No signal and no technical visit
Dear support, My modem turns on but it doesn’t connect to the network. Yesterday I wrote the problem in the Messenger channel and no answer. Then I went to the store at Chaussée d'Ixelles to report it and they scheduled a visit for the same afternoon. Nobody appeared though. It is unfair to pay r
Problème
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Mon installation Internet
Solution acceptée
Resiliation
Hello we are trying to call the number provided by VOO to terminate our contract as we will leave the country, but we are just waiting forever with the recorded message and nobody ever picks up. We have been trying the last three days and each time we have been on the line for over 30 minutes. Can y
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Discussion dédié au déménagement
Hello @miscalencu, Sorry, I didn't see that this offer was available for you. Since you have no ongoing promotion, the only difference with your ongoing contract is that you'll have to keep it for two years. If, for example, you're plann
buy a mobile phone with a Data Option
I currently have 4 mobile subscriptions. In January a bought (for me personally) a mobile phone online by choosing to pay a Data Option for 24 months and paying a small down payment. Now I would like to to the same for two other numbers (for my kids) but no matter what device I select, I am redir
Question
Non, tu n'es pas digne de me recevoir.:DVoir les 6 saisons de GOT, l'autre série Big Little Lies, je ne sais, si elle est encore disponible...Voir sur son PC, les images sont correctes, pas de saccades?Après je me déciderai, je vais cèder, je pense.
Be TV : offres promotionnelles ?
Bonjour, J'écris même si peine perdue. Des offres promotionnelles n'existent plus? Je suis client depuis 5 ans chez vous. J'ai payé 60 euros pour avoir droit à la box évasion... Ce soir, il y a Suicide Squad mince quoi . Je suis raide dingue d'Harley Quinn.
Problème
Solution acceptée
Wifi not turning on(Technicolor modem)
Yesterday around 1400 my wifi stopped working on my Technicolor modem. I have restarted the modem several times. It always has a stable @ light, but the wifi won't turn on. I followed the steps in the guide to turn on the wifi, hold the button for 10 seconds. But when I touch or h
Problème
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Ma connexion Internet
Solution acceptée
bonsoir la souris cela veux dire ton mac très récent un vieux machine que faut la nouvelle machine pour s'installer en big sur ou monterey ou ventura ca veux dire ): Rodrigue
message sur VIS : "Les bases de données sont trop anciennes"
Bonjour, je suis abonné à Voo Internet Security sur Mac 5OS X El Capitan (v 10.11.6). Je fais les mises à jour régulièrement, mais lors de l'ouverture de VIS, j'ai toujours le message "Les bases de données sont trop anciennes". Dois-je m'en inquiéter ? Comment résoudre ce défaut ?
Problème
where is the International section gone?
This forum used to have an International section where there were some active discussions (https://forum.voo.be/categories/international). Where are these now? Don't tell me you simply removed them? :(
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Ma connexion Internet
The Service Provides Services Provided by the Company to the United States and to the United States, where applicable, and to the Customer and to the Customer.
Connexion limitée pour retard de paiement
Bonsoir je n'arrive plus à me connecter ni à regarder ma télé j'ai payer ma facture hier es ce normal ?
Question
Solution acceptée
technicolor tc7210 admin features
Hi How do I see the browsing history of my Technicolor TC7210 router? Is it possible to log into the admin panel of the Technicolor router independent of VOO, or are these the same admin panels?
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Mes objets connectés
That's strange, as I told you by private message, it wasn't mentioned. I added it. I saw that the cancellation is already programmed for the internet and the television. I will make the cancellation for the mobile at the end of the month 😊
Cancel the internet subscription
Hello, I would like to cancel the subscription on 31 October 2022 because I am leaving the country. If I remember correct this is a combo of Internet, TV, mobile. I want to cancel all of them.I have tried many times the previous days the phone number provided by your colleagues, but the line is n
Question
Check the coaxial connection at the modem and see if it is well screwed, also on the other side of the cable on the amplifier or socket where the cable is connected.If necessary, unscrew the cable from the modem and then replace itIt is quite possibl
No Ranging Response received - T3 time-out
Good morning,recentrly I'm having problems with the internet connection. More and more often the connection just drop during the day.When I was able to open the router page in the event log I noticed multiple CRITICAL messages "No Ranging Response received - T3 time-out".Just googling it there are t
Question
Hi @theo2007, Yes, that's probably the problem here. The discount is always the discount who was in place at the order date. If @Nita wanted a new discount or new conditions, the best would have been to cancell the first order and make another o
WiFi Package / Offer
I have reached out to VOO via the contact form several times and I still haven't received a phone call back regarding my Internet subscription. I initially signed up for service in August and they came to install early August, but they couldn't install. Then the end of September the issue was resolv
Problème
Solution acceptée
return of modem
Hi Madam/Sir, my subscription has been terminated on Nov 30, but I have not received any email or post mail with the required information of returning the modem, could you please send me the letter with the required return information? such that I could return the modem by bpost. Thanks. Be
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Mon installation Internet
Solution officielle
Technician Damaged my home
During installation, the technician accessed the attic and damaged the ceiling in a room. How do I report and claim the damages? Lors de l'installation, le technicien a accédé aux combles et a endommagé le plafond d'une pièce. Comment puis-je déclarer et réclamer les dommages ?
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Discussion dédié au déménagement
HelloWhat cable are you talking about? If you have a decoder « evasion » you will not receive the channels directly via the coaxial cable on your tv . The channels are encrypted. An hdmi cable must be installed between the decoder and the
Receive Error Code 1001 when attempting to install my VOO Evasion box to my TV
When I connect the cable to my TV and start it I receive the error code 1001. Looking on the website it doesn't list this code any where. I also cannot find instructions for how to connect the evasion box to my TV. When we manually scan for TV channels all we get is static.
Problème
Solution acceptée
Impossible to cancel internet subscription
We are leaving Belgium by the end of this month and need to cancel our subscription (internet + TV). The problem is that the only way to cancel a subscription is a line (04 266 41 14) that is operated by people who don't speak English. So I called 4 times already, they always tell me that someone
Problème
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Ma connexion Internet
Big brother ?Et puis c'était peut-être une chinoise qui habite ... à Molenbeek (au hasard). ;)Plus sérieusement, mon numéro est privé et chaque soir depuis des semaines je reçois un appel ( numéro masqué), jamais personne au bout du fil.
chris1202
commenté
il y a 8 ans
vers la conversation :
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Pirates chinois avec numéro caché
Bonjour, aujourd'hui j'ai reçu un appel en numéro caché. Il me semble que l'interlocuteur était une Chinoise parlant anglais. Elle m'a annoncé que mon PC avait des menaces de sécurité etc. Au moment ou elle m'a demandé si mon PC était allumé je l'ai gentillement remballée en lui demandant de ne plus
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